notes on transformation

Most transformations do not fail on technology. They fail on the people asked to change.

Field notes from a transformation specialist. Automation, AI adoption, and why Excel still wins.

5 articles

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9 sep 2026 · ai adoption Why people trust Excel more than AI Most spreadsheets contain errors. Nobody cares. The reluctance to adopt AI is about accountability, not accuracy. ai adoption

26 aug 2026 · automation When not to automate A process that changes every quarter is not a candidate. Neither is one nobody understands yet. automation

12 aug 2026 · change Why transformations fail The plan was fine. The budget was fine. The people were asked to change on a Tuesday, without being told why. change

29 jul 2026 · automation The shadow IT you should keep Some of the workarounds are the only honest documentation of how work actually gets done. automation

14 jul 2026 · change A pilot is not a decision Five pilots running in parallel is a way of never choosing. Pick one, ship it, learn. change